No extra expenses when you purchase from us. Free shipping at checkout and we will deliver the best skin care products directly to your door in just 5-8 business days.
Please review full details bellow:
Standard shipping is FREE on all domestic orders to the U.S., U.S. territories and APOs.
All standard orders are processed and shipped within 1 to 3 business days. Shipments typically arrive within 5-8 business days from the date of shipment.
Your package will be shipped via UPS or United States Postal Service, at our discretion on which carrier to use. Final delivery on select UPS shipments may be made by the United States Postal Service.
Once your package is shipped, you will receive an order update via email with your tracking number and a link to the carrier’s website to track your package. You can also track your package by logging into your account and viewing your order history details. Signature may be required upon delivery.
UPS Expedited Shipping Options
All UPS expedited orders placed before 3 p.m. E.T. on business days (Monday through Friday) will be processed and shipped that day. Orders received after 3 p.m. E.T. will ship the following business day. If your order is placed on a Saturday, Sunday or postal holiday, it will ship the following business day.
UPS Ground packages will be received in 2-5 business days. Orders containing regulated materials for domestic transport (class ORM-D), including aerosols, perfumes, certain drugs and products with high alcohol content, are automatically shipped via UPS Ground for no additional fee.
UPS 3 Day Select
UPS 3 Day Select guarantees arrival in 3 business days. Your package will arrive before 7 p.m. on the day of delivery.
UPS 2nd Day Air
This option guarantees your shipment in 2 business days. Your package will arrive before 7 p.m. on the day of delivery.
UPS Next Day Saver
Next Day Air orders must be shipped to your billing address. Orders will be shipped the same day if received before 2:00 p.m. E.T. on business days. If received after 2:00 p.m. E.T. or if received on Saturday or Sunday, it will be shipped the following business day and received by 7 p.m. on the business day after that.
Undelivered or Missing Packages
Lost or Stolen Packages
Please report lost/stolen packages via our Contact Page immediately so we can begin investigating the issue.
If for some reason your package is refused or undeliverable, you will be charged a $15.00 fee. Please double-check that your shipping address is correct before you place an order to avoid incurring this fee.
Change of Address After Shipment
This option is only available for UPS orders. If you need to change the delivery address of your package after it has been shipped, please note that you will be charged an $11 fee to re-route the order. Any change in address will delay the arrival of your package.
Stars Skincare Med Spa reserves the right to refuse any order. Please contact us if you have any question.